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This section of the report focuses on determining what technology your casino should prioritize and aligning its benefits to your business goals.
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Read this section of the strategic foresight trends report to learn about the Consumer Adaptive Trend and the impact it's having on the casino floor.
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This strategic foresight trends report highlights the technologies that are currently trending on the casino floor in the casino industry, providing IT leaders with...
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Read this concise Executive Brief to understand how the casino floor is changing and how Casino-as-a-Platform technologies are able to not just support your business in...
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This strategic foresight trends report provides a high-level analysis plus insights and recommendations on trends and their respective technologies on the casino floor that...
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John Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service...
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On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.
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Use this template to proficiently gather business requirements for your right-sized contact center solution.
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The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
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