Tagged - quality

Project Manager

​The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget.

Project Status: Red, Yellow, Green, or Greige?

We’ve had a lot of debate about how to define a “red” project or a “yellow” project. It usually comes down to the discussion about what action should be taken, or perhaps...

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Storyboard: Govern Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with...

Shared Services Governance Strategy Roadmap Tool

Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.

Quality Assurance Analyst

The Quality Assurance Analyst's role is to develop and establish quality assurance standards and measures for the information technology services within the organization....

Quality Assurance Manager

The Quality Assurance Manager's role is to develop, establish, and enforce quality assurance standards and measures for the information technology services within the...

Document Imaging Specialist

The Document Imaging Specialist's role is to perform production activities for supporting in-house document retention policies and procedures. This includes preparing...
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