Tagged - service definitions

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design and Build a User-Facing Service Catalog

The user-facing service catalog is the go-to place for IT service-related information. The catalog defines, documents, and organizes the services that IT delivers to the...
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