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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this template as a starting point to create an application portfolio and request catalog.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Defining an automation suite for your organization can be daunting, since trends and product offerings are constantly shifting. Ensure you have the proper data governance...
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Medical Devices Manufacturing Automated Testing Report
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This is phase 3 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
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Use this template to document the process through which users will interact with the self-service portal to resolve their issue.
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