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Apple has delivered a silent update to Macs, rectifying a security flaw in its Zoom web-conferencing service.
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This tool will provide you with the means to determine your organization's current resources allocation to maintenance tasks, projects, and other tasks.
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This tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices.
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This template will structure your business case to stakeholders for your application maintenance optimization initiatives.
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This template will serve as your standardized process document of your application maintenance practice.
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Your maintenance practice is crucial to supporting applications and the business operations they support, yet is not given the resources or oversight it requires. Use...
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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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The software request form outlines the approval process for requesting the installation of software on end-user devices.
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Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.
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While most organizations have a process of some kind in place for their Service Desk, the majority are lacking complete process standardization.
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