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Recognizing that successful software delivery is not just about pushing out requirements and code, iRise has added several custom reports to support project management,...
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While many IT managers lack the capacity to realistically say “yes” to more project work, many also lack the authority to decline or defer new requests. It’s a catch-22...
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Use Info-Tech’s Intake Process Pilot Plan Template to help define the scope of your pilot and set appropriate goals for the test-run of your new processes.
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IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
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Use this template to document the journey maps you create in working sessions with your design team.
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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