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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.
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This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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Read our concise Executive Brief to find out why you should optimize your enterprise resource planning (ERP), review Info-Tech’s methodology, and understand the four ways...
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An enterprise resource planning (ERP) system is one of the most expensive software purchases a company will make. It is essential to the organization and therefore usage...
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Enterprise resource planning (ERP) is a core tool that the business leverages to accomplish its goals. Use this blueprint to strategically re-align business goals,...
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This tool accompanies Get the Most Out of Your ERP blueprint. It is used to assist with this process and capture the results from a number of exercises in this blueprint.
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Use this tool to define applications and capabilities around ERP. It will be used to conduct an application portfolio assessment (APA) for your ERP.
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This satisfaction survey will help you baseline your Agile Center of Excellence and conduct periodic retrospectives of the effectiveness of its service offerings.
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