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Organizations examining a move to Workday or renewing a contract often struggle to gain information and leverage in the negotiation process on commercial components such...
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Help users find value in work-from-anywhere.
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Enterprise architecture has a critical mission in achieving the business strategy for organizations.
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The Business Relationship Management function has the mandate to establish a relationship between IT and the business and increase the value realized from IT assets,...
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.
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Slack’s stock value continues to plummet, with Microsoft’s Teams offering cited as a major reason.
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Use this template to document your service management initiation and governance plan.
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Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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