Tagged - vendor

Get the Most Out of Your CRM – Phases 1-3

A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...

CRM Application Inventory Tool

Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.

Get the Most Out of Your CRM Workbook

This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.

Get the Most Out of Your CRM – Executive Brief

A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...

Contract Review Tool

Use this tool as a checklist and progress tracker when reviewing and negotiating IT contracts.

Understand Common IT Contract Provisions to Negotiate More Effectively Storyboard

Use this Blueprint to enhance your contract knowledge. Identify risk, understand legalese, and help your organization protect itself.

Understand Common IT Contract Provisions to Negotiate More Effectively – Executive Brief

Read this Executive Brief to understand why a basic knowledge of contract terms and conditions is more important than ever.

Beware of Free Software Licensing Help From Software Vendors

Software vendors’ offers of licensing help or free SAM engagements may not be what they seem to be. Responding immediately out of fear or haste, without adequate...

Endpoint Protection Metrics Summary Template

Identify relevant metrics to assist in evaluating the success of your organization's endpoint protection process.

Endpoint Protection Roadmap & RACI Tool

Assign responsibilities and deadlines for the endpoint protection implementation and management process.
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