Medica Selects Altruista Health’s GuidingCare Platform to Provide Better Service to Its One Million Members

Non-profit health plan organization Medica announced that it has selected GuidingCare as its patient-centered care management platform to facilitate care management and...

iSpring Releases New Course-Selling Platform, Flora LMS

iSpring expands its product offering with Flora LMS, a subscription-based course-selling platform targeted at business trainers, edupreneurs, and training companies.

2020 Applications Priorities Report

Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...

2020 Applications Priorities Report – Executive Brief

Read the executive brief for a summary of the priorities and themes that an IT organization should focus on this year.

2020 Applications Priorities Report Storyboard

Info-Tech’s 2020 Applications Priorities Report explores five initiatives that IT should prioritize for the year that will position the organization to leap ahead of the...

Conversational Coaching Was Introduced at Dreamforce 2019 – But Can Salesforce Leapfrog Innovative Entrants in the Space?

Using natural language processing on call recordings and providing automated sales coaching insights has been an area of intense interest with many players in the market...

Wolters Kluwer Taxprep Positions Itself as the Tool for Filing Taxes in Canada

’Tis the season – tax season, that is – and firms looking for automation to do a bit of the heavy lifting with this year’s filings could turn to Wolters Kluwer’s solution.

Salesforce Debuts a New Conversational UI at Dreamforce 2019 – But Will It Speak to End Users?

Conversational UIs allow users to interact naturally with applications. Salesforce recently made a foray into the space with its Einstein Voice Assistant solution.

Amazon and Salesforce Join Forces to Improve Their Contact Center Value Propositions

Salesforce is a juggernaut in the customer experience solution space – at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...

Oracle’s AI Upgrades for ERP and EPM Show Why AI Is in Reach for Any Enterprise

Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more...
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