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This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you define the value of strong technology enablement for CXM.
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This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you gather strategic requirements to inform the design of...
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This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize...
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This storyboard will help you understand the big data landscape, establish your current big data maturity, identify the most valuable use cases, and formulate a pilot...
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This phase will help you establish a fundamental understanding of big data by delving into the four Vs (volume, velocity, variety, and veracity) and what their...
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This phase of the blueprint will guide you through conducting a big data maturity assessment as well as reviewing the key data management practices that are critical for...
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This phase of the blueprint focuses on identifying the killer big data use cases and refining them to create detailed initiatives.
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This phase of the blueprint focuses on detailing the core components for the pilot project, making architectural considerations for big data, and developing communication...
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This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
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