Applications - Templates & Policies

Requirements Gathering Communication Tracking Template

Use this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders.

Software Quality Assurance Assessment Workbook

Use this template to document exercise outputs of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach.

Software Quality Assurance Plan Template

Use this template to document a comprehensive SQA plan that provides governance for how your SQA practice is executed.

Software Quality Assurance Communication Template

Use this template to effectively communicate to business stakeholders your findings and the steps required to improve product quality and SQA processes.

Text-Based Customer Support Strategic Summary Template

The summary template encompasses all activities and delivers an overview of what the strategy will look like in a presentable fashion. Create a defined strategy by...

Text-Based Customer Support Project Charter Template

A project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation...

Text-Based Customer Support Acceptable Use Policy

Use the Text-Based Customer Support Acceptable Use Policy to mitigate risks by clearly communicating expectations for both effective and ineffective (or prohibited use)...

Software Buyer's Checklist

This template provides a standardized set of steps to follow when negotiating software license agreements for your organization.

Release Management Process Standard Template

Use this template to document your release processes, roles and tools of your release management standard.

Vendor Communication Management Plan

Most SaaS purchases involve a broad range of stakeholders -- create and implement a plan to ensure effective communication throughout the negotiation process.
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