Docebo Releases Its eLearning Trends for 2019 Whitepaper

Docebo Learning Platform has released its Top Trends for eLearning in 2019. While these types of vendor-led research reports align their trends to their product, they can...

Leverage the Data in Your QA Tools to Strengthen Testing

A lot of data is captured in the tools you use for product delivery. Use these insights to gain a full picture of the health of your products and focus your tests on the...

LMS vs LXP: What’s the Difference?

In its most basic terms, a learning experience platform (LXP/LEP) sits on top of your learning management system (LMS) to create a better discovery experience for your...

Zendesk: Customer Service Management Powerhouse Looks to Expand Its Footprint

Zendesk has been a keystone vendor for external customer service management for over a decade. It is now making a strong effort to expand into adjacent functional areas,...

Adobe Deepens Ties With Microsoft and LinkedIn to Enhance Account-Based Experiences

Adobe announced at Adobe Summit 2019 that it is deepening its partnership with Microsoft, leveraging LinkedIn as a data source within Adobe Experience Cloud to provide...

ServiceNow Branches Beyond Internal IT Service Delivery to Tackle External Customer Service Use Cases

ServiceNow has been a mainstay vendor for internal IT service management for over a decade. It is now making a concerted effort to expand into adjacent functional areas,...

Magento in Motion: Adobe Officially Repositions Magento as Adobe Commerce Cloud at Summit 2019

Adobe announced at Adobe Summit 2019 the launch of Adobe Commerce Cloud – a rebranding of its savvy acquisition of Magento. As part of the launch, Adobe highlighted strong...

The Latest Microsoft AI Power Play

Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.

Atlassian’s Impending Acquisition of AgileCraft Brings Focus to Executive Needs Within the Agile Landscape

Atlassian is a top provider of software to support Agile development work management and portfolio management. Its impending acquisition of AgileCraft now provides the...

ServiceNow and Adobe Take On Customer Relationship Management Giants

Adobe and ServiceNow are partnering to improve customer service and experience management. This reflects ServiceNow’s strategy to expand beyond ITSM, but this space will be...
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