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Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
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This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
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Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
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The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.
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The Service-Based Costing Presentation is designed to present the costs of specific services.
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This Transition Plan Template is designed to help you develop and document action items, communication timelines, roles and responsibilities, and other elements of the...
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The Stakeholder Management Plan Template tracks and organizes your strategy and tactics in working with stakeholders.
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The Communication Plan Template is used to document and organize your strategy and tactics to effectively get your message across and to address feedback.
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Help mentees prepare for the mentoring relationship by giving them this preparation checklist prior to your first meeting. This checklist will help the first meeting be...
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To effectively communicate with staff, it is important to put the business rationale behind change and its expectations into writing. This will be very useful when...
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