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The IT Knowledge Transfer Project Charter Template is used to communicate the value and rationale for knowledge transfer to key stakeholders.
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The IT Knowledge Identification Interview Guide Template is used to provide a framework to conduct interviews with knowledge sources to extract the information they have
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Managers are often too busy focusing on process elements of change; as a result, they neglect major opportunities to leverage and mitigate staff behaviors that affect the...
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Focus is often first placed on figuring out the operational and process changes, leaving the people aspect until the end. This is the biggest mistake a manager can make...
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Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage and mitigate employee...
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The purpose of this tool is to aid managers in determining the level of impact a change will have on their staff.
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To effectively communicate with staff, it is important to put the business rationale behind change and its expectations into writing. This will be very useful when...
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To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...
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This questionnaire is meant to gather feedback from staff members about a recent change process. The purpose of this feedback is to improve the process for future change...
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The Leadership Competencies Workbook provides a structured way to document your work through the project to select strategically-aligned leadership competencies.
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