Professional & Technology Services

Sort By: Date Likes

The Guide to Software Selection: A Business Stakeholder Manual Save time and get input from key stakeholders at the project kick-off. Disseminate the Stakeholder Software Selection Guide to educate stakeholders about the principle of...
The Vendor Evaluation Workbook Leverage a traceable and straightforward Vendor Evaluation Workbook to narrow the field of potential vendors and accelerate the application selection process.
Select a Right-Sized Contact Center Solution Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...
Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting...
Professional Services – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19 CIOs in Professional Services will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a...
Collaborating During COVID-19: A How-To In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.
New Additions to Cisco’s Webex Contact Center Portfolio In this fourth brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new additions for its Webex Contact Center portfolio.
Cisco Announces New Hardware Webex Room USB In this third brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new hardware Webex Room USB.
Cisco Announces Webex Assistant for Meetings In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant...
Cisco Expands Data Residency Policies for Webex Teams In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019