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Types of Content
Qubie 2.0 Released for Microsoft TeamsQuestback has released their Qubie 2.0 team performance app for Microsoft Teams. |
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TechSee Unveils World’s First AI-Powered Visual RecognitionTechSee has released the world’s first AI-powered visual recognition for contact centers, which identifies and detects problems with a product model via images submitted by... |
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Monday.com Raises $150 MillionMonday.com raises $150 million in a series D funding round, and is now valued at $1.9 billion in the team collaboration marketplace. |
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Microsoft Retiring Skype for Business Online in 2021Microsoft has announced that Skype for Business Online will be retired on July 31, 2021. |
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Interview: Josh Lee, CEO of SwitIn this note, I interview CEO Josh Lee of Swit. Areas covered include: why Swit fills a gap in the marketplace, Swit’s competitive advantages, Swit’s security governance,... |
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Global Unified Communications Market to Be Worth $167.1 Billion by 2025The global unified communications market will have an anticipated worth of US$167.1 billion by 2025. |
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Google Updates Improve Speech Recognition for Contact Center AIGoogle has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%. |
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Hacker Compromises Data of 106 Million Capital One CustomersA hacker has compromised 106 million Capital One customers after a data breach. But the real story might be less to do with cloud security itself and more to do with... |
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Microsoft Offers New Licensing Options With Windows Virtual DesktopsAzure-based Windows Virtual Desktops are Microsoft’s next generation of VDI licensing options. Does the cost justify the benefit? |
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IDC Identifies 2019 Leaders in UC&C MarketInternational Data Corporation’s 2019 report identifies four vendors as leaders in the unified communications and collaboration market: Avaya, Cisco, Microsoft, and Mitel. |
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