Managed Services Service Record Template

Template service records for managed IT services.

Consulting Service Record Template

Template service records for IT consulting engagements.

Standardize the Service Desk of Managed Service Providers Storyboard

Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...

Standardize the Service Desk of Managed Service Providers

Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...

Build a Cybersecurity Services Offering

Use this blueprint to develop a well-scope, standardized, and yet differentiating cybersecurity services for your IT Consulting or IT Service Provider business that...

Security Service Design Workbook

The Security Service Design Workbook comprises all the tools and templates used as part of our process to design the differentiated service offering and standardize the...

Build a Cybersecurity Services Offering Storyboard

This storyboard explains the methodology for creating complete, well-scoped, standardized cybersecurity service offerings that align to a well-known cybersecurity control...

Improve Incident and Problem Management of MSPs

Leverage this storyboard to improve your technology service/MSPs' incident and problem management that resolves incidents efficiently and effectively, delivering better...

Improve Incident and Problem Management of MSPs Storyboard

Leverage this storyboard to improve your technology service/MSPs' incident and problem management that resolves incidents efficiently and effectively, delivering better...

Deliver a Cloud Strategy Storyboard

As more businesses adopt digital transformation, organizations are taking a cloud-first approach and spending more on cloud solutions and services. These businesses need...
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