I&O Process Management - Templates & Policies

IT Automation Presentation

Use this template to communicate the outcome of your IT automation project.

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

Firewall Policy

Use this policy template to define and support your organization's firewall operations management.

IT Triage and Support Policy

Use this policy template to define and support triage and support operations.

Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Business Continuity Management Policy

Use this policy template to define and support your organization's business continuity management program.

Availability and Capacity Management Policy

Use this policy template to define and support your organization's availability and capacity management program.

Hardware Asset Management Policy

Use this policy template to define and support your organization's hardware asset management program.

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.
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