Infrastructure & Operations - Blueprints

Create a Post-Implementation Plan for Microsoft 365

There are three primary goals when deploying Microsoft 365: productivity, security and compliance, and collaborative functionality. Of course, all these objectives are...

Infrastructure and Operations Priorities 2023

2023 promises to bring a new set of challenges and building on the credibility established during the pandemic. Infrastructure is in a unique position to influence the...

Considerations for a Hub and Spoke Model When Deploying Infrastructure in the Cloud

Cloud adoption among organizations increases gradually across both the number of services used and the amount the services are used. However, network builders tend to...

Legacy Active Directory Environment

Despite Microsoft’s Azure becoming prominent in the world of cloud services, Azure Active Directory is not a replacement for on-premises Active Directory. While Azure...

Manage Your Chromebooks and MacBooks

Chromebooks and MacBooks must be afforded the same considerations as the Windows devices when it comes to management. The good news is that there is no lack of available...

Take Action on Service Desk Customer Feedback

Understand how and why to measure customer satisfaction with the service desk, then design both a transactional and relationship survey to collect feedback, and build a...

Enterprise Storage Solution Considerations

Enterprise storage has evolved with more options than ever. The traditional storage vendors are not alone in the market and the solutions they offer are no longer...

Right-Size the Service Desk for Small Enterprise

Small enterprises have many of the same issues as large ones, but with far fewer resources. Focus on the most important aspects to improve customer service.
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Passwordless Authentication

End users have 191 passwords to remember – can infrastructure and operations make life better for users while actually enhancing security? Understand the realizable...

Re-Envision Enterprise Printing

Re-envision your enterprise print environment by documenting your current printer inventory, costs, and usage; identifying opportunities to reduce print; developing a...
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