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Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...
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Leverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product....
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In...
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Don’t let the verbose nature of standards documentation such as NIST, HIPAA, PCI, and others overcomplicate your mandate to ensure your business continuity management...
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It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high...
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Network segmentation is a fundamental piece of the security puzzle. View allowed network traffic through a risk-based lens and understand when and how to use network...
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There are three primary goals when deploying Microsoft 365: productivity, security and compliance, and collaborative functionality. Of course, all these objectives are...
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2023 promises to bring a new set of challenges and building on the credibility established during the pandemic. Infrastructure is in a unique position to influence the...
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Cloud adoption among organizations increases gradually across both the number of services used and the amount the services are used. However, network builders tend to...
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