Infrastructure & Operations - Storyboard
Topics
Effectively Acquire Infrastructure Services – Phase 1: Develop the Procurement Strategy and ProcessThis phase of the blueprint, Effectively Acquire Infrastructure Services, will help you develop an acquisition approach, strategy, and timeline. |
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Effectively Acquire Infrastructure Services – Phase 2: Assess Requirements and Build the RFPThis phase of the blueprint, Effectively Acquire Infrastructure Services, will help you assess your service requirements and build an RFP. |
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Effectively Acquire Infrastructure Services – Phase 3: Manage Vendor Questions and Select the VendorThis phase of the blueprint, Effectively Acquire Infrastructure Services, will help you manage the activities surrounding vendor questions and score your responses to... |
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Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and VendorThis phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor. |
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Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service LevelsDocument current IT operational procedures. Identify the metrics to track. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLAValidate your current state. Develop a project roadmap. Create the internal SLA. |
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Implement Desktop Virtualization and Transition to Everything as a Service StoryboardDesktop virtualization continues to evolve, offering solutions for more use cases than ever. The key to success is a carefully crafted implementation plan for your... |
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Storyboard: Build or Refresh the Wireless LANThis storyboard will guide your organization through the process of conducting either a complete WLAN build, or a refresh of your existing WLAN, from initial requirements... |
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