Infrastructure & Operations - Storyboard

Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project

Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.

Improve IT-Business Alignment Through an Internal SLA – Phases 1-3

Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.

Implement Desktop Virtualization and Transition to Everything as a Service Storyboard

Desktop virtualization continues to evolve, offering solutions for more use cases than ever. The key to success is a carefully crafted implementation plan for your...

Storyboard: Build or Refresh the Wireless LAN

This storyboard will guide your organization through the process of conducting either a complete WLAN build, or a refresh of your existing WLAN, from initial requirements...

Storyboard: Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery

The question is no longer about whether to outsource, but when to outsource. Use this blueprint to help you plan and execute your outsourcing journey and avoid common...

Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing arrangement....

Storyboard: Optimize Systems Management to Improve IT Resilience and Proactivity

Effective systems management can be a critical driver toward IT maturity. However, many organizations continue to collect data without any idea of what to do with it. They...

Storyboard: Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.

Storyboard: Create a Game Plan to Implement Cloud Backup the Right Way

There is a lot of hype and a lot of fear around targeting backups at the cloud. Complete this blueprint to get a sense of the real risks and rewards of cloud backup.

Storyboard: Integrate Global Data Center Facilities

Many North American organizations inherit a global data center facility due to a merger or acquisition, greenfield expansion, or an upgrade to an existing facility in...
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