Infrastructure & Operations - Templates & Policies

Communications Infrastructure Stakeholder Focus Group Guide

Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

Asset Security Policy

This template will assist your organization in developing an IT asset security policy.

Audit Defence RACI Template

This template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team.

Software Audit Scoping Email Template

This template will help you scope an audit with vendors and provide an effective response.

Software Audit Launch Email Template

This template will notify the management team of the impending audit.

Customer Journey Map

Use this template to develop a concrete understanding of the end user's experience with the service desk in order to improve service quality and meet customer goals.

Communications Plan Template for Data Center Consolidation

Managing a data center consolidation project can be an overwhelming task. Ensure that communication occurs both internally between consolidation teams and also externally...

Data Center Consolidation Executive Presentation

The goal of this template is to help business and IT stay aligned throughout the consolidation process. Review high-level goals, plans, and results with the business...
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