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The data center relocation move day event requires thorough planning and coordination. A minute-to-minute plan of tasks ensures the move team is prepared for the event....
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The QA team plays a critical role on the day of the data center move to ensure all systems are up and running after the move has taken place. Establish test cases,...
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This tool enables enterprises to evaluate and compare the results of a remote control software RFP process quickly and easily.
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Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.
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Costs are often the main impetus for developing a new mobile strategy. Use this tool to reveal the true cost of your mobile strategy.
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Create a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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Document the projects that will improve current service levels and better satisfy the needs of the business.
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Making the decision to deploy desktop virtualization requires consideration of numerous variables. The Desktop Virtualization Current State and Appropriateness Tool will...
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