Infrastructure & Operations - Tools

Communications Infrastructure Roadmap Tool

This semi-populated tool will help you throughout your infrastructure assessment and roadmap building. This tool produces a report on technical debt, prioritized...

Team Skills Inventory Tool

Use this tool to document and track the core skills, personas, and development opportunities available to each team member as you go through the process of modernizing...

Communications TCO-ROI Comparison Calculator

Use this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options.

Stakeholder Engagement Workbook

Use this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with...

Service Desk Consolidation TCO Comparison Tool

Use this tool to establish TCO models for your organization and compare service desk consolidation scenarios.

UCaaS Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...

Audit Defense Maturity Assessment Tool

This template will examine the maturity of your current audit preparedness and software asset management practices.

Infrastructure Roadmap Technology Assessment Tool

This tool evaluates new technologies for inclusion on the roadmap.

Standard Operating Procedures Project Roadmap Tool

Document and prioritize projects and initiatives that will meet gaps in current SOPs.

Service Desk Outsourcing RFP Scoring Tool

This tool will help you score the responses from your vendor to assist in your selection.
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