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Supporting multiple service desks can be costly and inefficient and produce poor or inconsistent service delivery. This project will help you build a strategy to...
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This post provides a review of Zoom’s 2023 conference, Zoomtopia 2023. Core aspects covered include what major product releases and upgrades Zoom announced at Zoomtopia...
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An Excel tool to help you document the organization’s key collaboration use cases, and prioritize which Teams apps to implement and encourage adoption on.
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Use this survey to capture end user feedback on their collaborative use of Microsoft Teams.
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Set up your users for Teams collaboration success. Create a process that improves their ability to access, understand, and maximize their use of your chosen collaboration...
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Collaboration is as much an art as a science. IT can help users collaborate more effectively in Teams by removing friction – while still maintaining guardrails – for users...
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This RACI chart tool will help you define and assess the current state of FinOps activities and assign ownership to each.
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This storyboard will help you define FinOps roles and structure of the FinOps and other teams, identify key activities, and assign ownership to each. It will also provide...
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This blueprint will help you get started with your FinOps practice by identifying the roles and activities involved, then assigning ownership to each task to get each team...
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A lot of organizations think of digital transformation as just an investment in technology, with no vision of what they are trying to achieve or transform. So, out of the...
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