COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

Crisis Management: Guidance for Handling Your Service Desk

In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers...

Pandemic Response Risk Assessment

Use this tool to guide your assessment of risks and issues related to the pandemic response.

Develop a COVID-19 Pandemic Response Plan

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response Plan

Our analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your...

Emergency Remote Work Plan Checklists

This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."

COVID-19: Take These Four Steps Now to Weather the Storm

The reality of our new world is finally sinking in, with COVID-19 sprawling across the globe. The actions you take now will determine how well organizations will weather...

Develop a COVID-19 Pandemic Response Plan Storyboard

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

Work-From-Home Requirements Tool

Identify business and IT requirements to support work-from-home initiatives as part of your pandemic response plan.
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