First 30 Days Pandemic Response Plan Storyboard

It’s time for leaders to leap into action. Plan the organization's response during the critical first days of the crisis.

Crisis Matrix Communications Templates

Use these templates to provide key communicators with collateral to present to employees during this challenging time.

Ivanti Update and 2020 Strategic Direction

Ivanti is well positioned to build on a solid ITSM foundation and will deliver expanded capability in areas such as mobility, customer experience, enterprise service...

Shared Services Canada Selects BMC to Optimize IT Service Management

IT solutions provider BMC announced that Shared Services Canada (SSC) has selected BMC Remedy to be its new ITSM platform. This adoption shows that BMC continues to be a...

Checklist for Securing Remote Workers

Use this checklist to ensure that you are implementing all of the IT security best practices when you are working from home or away from the office.

Ten Things to Consider Before Launching Your First Customer Engagement Webinar

If there was one thing that the recent COVID-19 pandemic has demonstrated it is how interconnected we are and that virtual communication is not only possible but...

Quickly Start Managing Remote Computers With MDM

IT is accountable for more than just enterprise data when people are working at home. Use MDM to both secure remote PCs and personally owned devices and to reduce the...

ServiceNow Releases Free Emergency Response Apps in Response to COVID-19

ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

During Business Continuity Preparation Talk to Your MSP

Use this checklist to evaluate what solutions your MSP can provide during your business continuity plan execution or COVID-19 pandemic response.

COVID-19 Local Government Roundtable

Listen to this special COVID-19 Local Government Roundtable to gain insight into what others in Local Government IT are doing to cope with this unprecedented crisis in...
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