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Generative AI in the Enterprise Contact Center – Use Cases, ROI, and Preparation

Contact center as a service (CCaaS) enterprise providers are steamrollering ahead with embedding generative AI functionality in their platforms – whether organizations...

Generative AI Use Case Library for the Retail Banking Industry Storyboard

This library of generative AI use cases in the banking industry provides insights into the latest and most impactful Gen AI use cases.

Generative AI Use Case Library for the Retail Banking Industry

This overview of Gen AI use cases in the retail banking industry provides insights into the latest and most impactful Gen AI use cases focused on six sources of value.

Security Automation Workbook

Use this tool to step through the process of assessing your automation process maturity, and taking them through a series of gates that will determine your roadmap...

Build an Automation Roadmap Storyboard

Use this research to guide you through the steps involved in building a roadmap that gets your security process automation initiatives unstuck.

Build an Automation Roadmap to Streamline Security Processes

Your information security staff can’t adequately defend the organization from attacks that are growing as much in number as they are in sophistication. • They’re...
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Alexi Case Study: AI for Legal Memos

How AI is used for legal memos by law firms.

Sourcery Case Study: AI for Code Intelligence

How AI is used for code intelligence by software developers.

Lexion Case Study: AI for Contract Lifecycle Management

​How AI is used in contract lifecycle management by in-house legal teams.​

LegalOn Case Study: AI for Contract Review

​How AI is used in contract review by in-house legal teams.​
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