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Ensure Your Pandemic Response Plan Is Privacy-Proof

Don't let panic negate the need for privacy best practices. Keep privacy at the core of your pandemic response plan and build a program that is time sensitive, scalable,...

Ensure Your Pandemic Response Plan Is Privacy-Proof Storyboard

Don't let panic negate the need for privacy best practices. Keep privacy at the core of your pandemic response plan and build a program that is time-sensitive, scalable,...

Data Process Mapping Tool Lite

Use the Data Process Mapping Tool Lite to map out the flow of personal data. Apply your privacy framework to new and/or temporary business processes involving personal...

Adapt Your Customer Experience Strategy to Successfully Weather COVID-19

COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However,...

Adapt Your Customer Experience Strategy to Successfully Weather COVID-19 Storyboard

COVID-19 is a daunting threat for virtually every organization – but an updated approach to customer experience management can help ward off the worst outcomes. However,...

COVID-19 Crisis Mitigation Tactics for Hotels

As various segments of the tourism industry shut down, prepare to close, or experience a rapid decrease in guest occupation, know that this will not last. Historical...

Reinforce End-User Security Awareness During Your COVID-19 Response

With the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to...

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

COVID-19 Daily Summary – March 20, 2020: Focus on Child Care

We continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization,...

In the ER, Every Mouse Click Matters

In the ER, access to data is of, literally, critical importance. Cross-system data integration and hands-free interfaces are effective but must be balanced with...
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