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Design and Build a User-Facing Service Catalog – Phases 1-4

This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.

Design & Build a User-Facing Service Catalog – Phase 1: Launch the Project

The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

China's Economic Collapse

We first warned our members of the China Collapse on May 28, 2015. We expanded the warning just a few days before the Chinese equity markets went into free fall. On Sept....

CISO Core Competency Evaluation Tool

Use this tool to identify which competencies are most important to your organization, and what your current proficiency is in each competency.

CISO Stakeholder Management Strategy Template

Once you have completed the CISO Stakeholder Power Map activity, use this tool to create a strategy to cultivate your stakeholder relationships, and manage each...

CISO Development Plan Template

Once you have assessed your competency, process, and technology gaps, use this tool to set goals and create an action plan to remediate any gaps.

Data Management Project Charter Template

Use your Data Management Project Charter to plan your project, engage participants, and control the timeline and delivery of your final project deliverables.
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