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Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage and mitigate employee...

Change Impact Assessment Tool

The purpose of this tool is to aid managers in determining the level of impact a change will have on their staff.

Basic Business Change Communication Worksheet

To effectively communicate with staff, it is important to put the business rationale behind change and its expectations into writing. This will be very useful when...

Advanced Business Change Description Form

To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...

Change Debrief Questionnaire

This questionnaire is meant to gather feedback from staff members about a recent change process. The purpose of this feedback is to improve the process for future change...

Leadership Competencies Workbook

The Leadership Competencies Workbook provides a structured way to document your work through the project to select strategically-aligned leadership competencies.

Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...
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Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...

Outsourcing Systems Management Decision Workbook

Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...

Outsource Systems Management – Project Charter Template

An effective project charter can help bring key stakeholders on board by clearly communicating the scope and benefits of your project. Use this template to organize your...
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