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There is an illusion afoot in the technology world that technology matters more than those who work with it; that the mousetrap is more important than those who create,...
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Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...
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A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service...
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Publisher's Note: A couple of years ago, my Conference panels on the cloud began looking more deeply into Cloud construction, Cloud security, Cloud infrastructure...
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This research note applies the Cost-to-Serve cost-management approach to identify opportunities for controlling expenses in the application maintenance services area....
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The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprises.
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The Customer Relationship Management (CRM) software market is growing, particularly fueled by demand in the mid-market. New trends, such as Software as a Service (SaaS)...
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Use this free downloadable report on ITIL before spending money wastefully. It will assist with conducting an ITIL needs assessment for your organization and covers:
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Your WLAN/LAN support plan needs to make allowances for cellular integration. We make it easy to refocus your plan with this free report.
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Before any significant amount of work can be done while developing a Disaster Recovery Plan (DRP), it is essential to know what the plan will be and who will be involved...
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