|
Capture initiatives to educate staff and drive buy-in from senior leadership on improvements to your incident and problem management processes.
|
|
|
Provide a process workflow for easier reference and to communicate process expectations to stakeholders.
|
|
|
Use these examples to guide your KB article templates and to clarify appropriate level of detail.
|
|
|
Modify these examples to suit your requirements.
|
|
|
Use the Vendor Recommendation Presentation to present your finalist and obtain final approval to negotiate and execute any agreements.
|
|
|
Use the Business Data Catalog to manage the business terms, their definitions, and other important details including ownership, systems, and how the data should be used...
|
|
|
This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
|
|
|
This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
|
|
|
Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...
|
|
|
This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.
|
|
