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Use the Evaluation Guidebook to provide oversight and direction to your evaluation team on the governance of evaluating the vendors' proposals.
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Leverage this tool consolidate your evaluation team's RFP evaluation scores.
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Industry cloud could be the next growth boom in the IaaS space, and Microsoft is well positioned to lead the competition.
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Recent changes to Microsoft pricing and Unified Support may have a costly impact on your next renewal. The changes impact customers currently on a CSP agreement or those...
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Multifaceted analysis of Oracle’s pending acquisition of Cerner to include business impact analysis, potential synergies and product roadmaps, and customer and contract...
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Use this tool to validate that required elements are contained within an SLA.
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This project will provide an understanding of different types of SLAs, the required elements, and what they mean to your organization; how to identify meaningful service...
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Read this Executive Brief to understand the challenges that IT leaders and contract administrators face when trying to understand the complex elements and components of...
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This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
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Use this tool to track a service provider's SLO attainments and credits.
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