Use Info-Tech's CXM Strategy Project Charter Template as a project management tool. Centralize critical information regarding project objectives, staffing, timeline, and expected outcome of the project.
The project charter will help you:
- Document the project sponsor
- Identify purpose, goals, and objectives
- Identify the project risks and mitigation strategies
- Build a cross-functional project team and assign responsibilities
- Define project team expectations and meeting frequency
- Develop a timeline for the project with key milestones
- Identify metrics for tracking success
- Receive approval for the project
