Gaming, Hospitality, and Leisure CRM Vendor Shortlist Tool

Author(s): Larry Fretz

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This tool allows gaming & hospitality organizations to profile their Customer Relationship Management (CRM) requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors. Vendor profiles are based on Info-Tech’s review of the gaming and hospitality CRM market. The tool includes the following specific aspects of analysis:

  • Variable prioritization for product suitability based on multiple factors.
  • Variable prioritization for vendor suitability based on multiple factors.
  • Weightings to adjust the contribution of various suitability factors to the overall vendor ranking for a user’s preference.
  • A self-sorted ranking list of gaming and hospitality CRM vendors. The ranking is based on user input.

Narrow the vendors to a shortlist of solutions that best satisfy your organization’s requirements before sending RFPs and scheduling vendor demonstrations to ensure you select the best solution.

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