Outsourcing Systems Management Decision Workbook

Author(s): Sandi Conrad, David Drysdale

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Outsourcing systems management is rarely an easy decision. This tool includes a number of pieces that will help facilitate the decision-making process from deciding which aspects of systems management to outsource through to scoring RFPs. The tool includes the following steps:

  • Outsourcing Systems Management Scorecard
  • Criticality Assessment
  • Capability Assessment
  • RFP Scoring Tool

The tool accompanies steps in the Outsource Systems Management to Improve Capabilities and Reduce Costs blueprint.

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