- A significant number of organizations ranked business intelligence (BI) as IT’s top priority for 2014; however, just because there is an appetite for BI does not mean the initiative will be an automatic success.
- In fact, less than 50% of organizations considered their BI initiatives to be a complete success. It is imperative that organizations take the time to craft a BI strategy that aligns with business goals and fosters end-user adoption.
Our Advice
Critical Insight
- Use a Top-Down Approach - Historically, BI has been successful at penetrating the operational and tactical levels, but hasn't always reached the strategic level. Taking a top-down approach ensures key decision makers are immersed in BI.
- Build a “Duct Tape” Prototype - Before committing to an expensive BI tool, use the resources you already have to prove the value of BI and build buy-in.
- Work Backwards from the Decisions - Think about the actual decisions being made and build a tool that supports the decision maker.
Impact and Result
- Run a low-cost BI pilot project with a senior executive to demonstrate the value of BI to other senior decision makers. The scope of the pilot project must be small and should focus on assisting a senior executive to make one or two major decisions.
- Use metrics, surveys, and quotes to capture and communicate the results of the pilot to build buy-in and generate support for the enterprise deployment of BI.
- Remedy any capability gaps and deficiencies before the enterprise deployment of BI.
- Once senior executive needs have been met, begin accommodating requests from the tactical and operational levels.
- Create a network of BI ambassadors across the organization to promote BI.