Implement Lean Management Practices That Work

Service delivery teams do not measure, or have difficulty demonstrating, the value they provide.
There is a lack of continuous improvement.
There is low morale within the IT teams leading to low productivity.

Our Advice

Critical Insight

Create a problem-solving culture. Frequent problem solving is the differentiator between sustaining Lean or falling back to old management methods.
Commit to employee growth. Empower teams to problem solve and multiply your organizational effectiveness.

Impact and Result

Apply Lean management principles to IT to create alignment and transparency and drive continuous improvement and customer value.
Implement huddles and visual management.
Build team capabilities.
Focus on customer value.
Use metrics and data to make better decisions.
Systematically solve problems and improve performance.
Develop an operating rhythm to promote adherence to Lean.

Implement Lean Management Practices That Work Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out how a Lean management system can help you increase transparency, demonstrate value, engage your teams and customers, continuously improve, and create alignment.

Implement Lean Management Practices That Work – Executive Brief

1. Understand Lean concepts

Understand what a Lean management system is, review Lean philosophies, and examine simple Lean tools and activities.

2. Determine the scope of your implementation

Understand the implications of the scope of your Lean management program.

3. Design huddle board

Examine the sections and content to include in your huddle board design.

4. Design Leader Standard Work and operating rhythm

Determine the actions required by leaders and the operating rhythm.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

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Guided Implementation 1: Understand Lean concepts

Call 1: What is Lean management?
Call 2: Review Lean philosophies and concepts.
Call 3: Review Lean tools and activities.

Guided Implementation 2: Determine the scope of your implementation

Call 1: Discuss challenges and advantages of scaling Lean management.

Guided Implementation 3: Design huddle board

Call 1: Discuss how to use the design canvas and visual design considerations.
Call 2: Determine details for each section.
Call 3: Identify problems and tasks.
Call 4: Evolve your board.

Guided Implementation 4: Design Leader Standard Work and operating rhythm

Call 1: Discuss typical activities of Leader Standard Work.
Call 2: Design your Leader Standard Work and operating rhythm.

Author

Tony Denford

Contributors

Steven Leuschel, Improvement Coach, Agile Kaizen LLC
Jason McWilliams, Lean Black Belt
Ken Eakin, Author, Lean Coach, EDC
Richard Steel, Management Consultant, Richard Steel Consulting
Deneb Milano, Senior Manager, Scotiabank
Bob Emiliani, Professor, Central Connecticut University
Cassandra Koitsopoulos, Senior Manager, RBC
Joakim Hillberg, Lean transformation, Revere AB
Helen Wang, VP, Scotiabank

Search Code: 91301
Last Revised: February 28, 2020