- The IT environment has grown increasingly complex. You need to rein in complexity and handle it centrally. Admin wants reliable data in one place and a strategy for making use of that data.
- You want to implement systems management but are unsure how to do so in a resource-challenged environment.
- You need to determine what are the key areas to focus on, and what tools, processes, and practices make sense to create a sustainable systems management program.
Our Advice
Critical Insight
- Every IT department does systems management, even if only ad hoc or informally. This blueprint will help you make more productive use of time and effort you already spend managing systems and problems.
- No service or system can perform better than its weakest component. You probably don’t know what your real priorities are until you create a baseline and visualize real or estimated performance and criticality.
Impact and Result
- Reduce disruptions caused by unplanned downtime by establishing systems management discipline.
- Reduce time and effort to resolve issues by improving visibility into systems and coordination across teams.