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Position IT to Support and Be a Leader in Open Data Initiatives

Open city data to the public in order to create efficiencies and develop a smarter city.

  • Open data programs are often seen as unimportant or not worth taking up space in the budget in local government.
  • Open data programs are typically owned by a single open data evangelist who works on it as a side-of-desk project.
  • Having a single resource spend a portion of their time on open data doesn’t allow the open data program to mature to the point that local governments are realizing benefits from it.
  • It is difficult to gain buy-in for open data as it is hard to track the benefits of an open data program.

Our Advice

Critical Insight

  • Local government can help push the world towards being more open, unlocking economic benefits for the wider economy.
  • Cities don’t know the solutions to all of their problems often they don’t know all of the problems they have. Release data as a platform to crowdsource solutions and engage your community.
  • Build your open data policies in collaboration with the community. It’s their data, let them shape the way it’s used!

Impact and Result

  • Level-set expectations for your open data program. Every local government is different in terms of the benefits they can achieve with open data; ensure the business understands what is realistic to achieve.
  • Create a team of open data champions from departments outside of IT. Identify potential champions for the team and use this group to help gain greater business buy-in and gather feedback on the program’s direction.
  • Follow the open data maturity model in order to assess your current state, identify a target state, and assess capability gaps that need to be improved upon.
  • Use industry best practices to develop an open data policy and processes to help improve maturity of the open data program and reach your desired target state.
  • Identify metrics that you can use to track, and communicate the success of, the open data program.

Position IT to Support and Be a Leader in Open Data Initiatives Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should develop your open data program, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

Position IT to Support and Be a Leader in Open Data Initiatives preview picture

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 2-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Set the foundation for the success of your open data program
  • Call 1: Identify the appropriate business drivers for your open data program, and develop a strategy for level-setting expectations with the business.
  • Call 2: Using the maturity assessment tool, define the current state maturity of your open data program.
  • Call 3: Develop a strategy to identify potential open data champions and gain buy-in from key stakeholders.

Guided Implementation 2: Grow the maturity of your open data program
  • Call 1: Define the target state maturity of the open data program.
  • Call 2: Assess your current open data policy and processes, and discuss how they can be improved.
  • Call 3: Discuss the metrics that should be tracked for the open data program.

Author

Eric Cabral

Contributors

  • Scott D. Fairholm, CIO, City of Chesapeake
  • Mike Mayta, CIO, City of Wichita
  • Jay Anderson, Citizen Engagement Lead, City of Colorado Springs
  • Andrew Burton, Open Data Administrator, City of Winnipeg
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