What is Sophos Managed Detection and Response?
Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sophos Managed Detection and Response?
Pros
- Trustworthy
- Effective Service
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Threat Intelligence
Prevention
Proactive Threat Hunting
Incident Management
24/7/365 Security Monitoring
Vulnerability Management
Technology Management
Real-Time Threat and Anomaly Detection
IOC Focus and Management
Compliance Reporting and Archival Mechanisms
Use of the MITRE ATT&CK Framework
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Sophos Managed Detection and Response Reviews
Siva Sankar C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
High number of features but needs tobe implemented
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service
Jesus J.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Comprehensive security solution with strong threat
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
Sophos Managed Detection and Response (MDR) stands out due to its synchronized security ecosystem, which integrates seamlessly with other Sophos products for unified threat detection, prevention, and response. Additionally, Sophos MDR leverages deep learning and AI-driven threat detection, providing proactive threat hunting and rapid incident response through both automated processes and experienced analysts.
What is your favorite aspect of this product?
My favorite aspect of Sophos Managed Detection and Response is its combination of AI-driven threat detection with expert human analysis. This blend allows for rapid, accurate responses to complex threats, giving an added layer of confidence in the security of our environment. The customizable service levels also make it flexible, so we can adjust the support to match our in-house capabilities.
What do you dislike most about this product?
What I dislike most about Sophos Managed Detection and Response is the limited integration with certain third-party tools. While it performs exceptionally well within the Sophos ecosystem, integrating it with other existing security tools can be challenging, which sometimes complicates workflows for organizations using diverse security solutions.
What recommendations would you give to someone considering this product?
For anyone considering Sophos Managed Detection and Response, I’d recommend evaluating the compatibility of your current security tools with the Sophos ecosystem to ensure smooth integration. Additionally, consider whether you prefer a fully managed or collaborative approach, as Sophos MDR allows flexibility in service levels, which can be tailored to your team’s capabilities and resources. Finally, take advantage of their trial or demo period to explore the platform’s interface and response workflows firsthand, as this can help you determine how well it aligns with your security operations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jorge R.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
good product but can be improved
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
It has features that most manufacturers do not have.
What is your favorite aspect of this product?
The live reponse feature is the best.
What do you dislike most about this product?
Performance problems.
What recommendations would you give to someone considering this product?
For something simple to implement and to have good protection, it is recommended.
Pros
- Client Friendly Policies
- Transparent
- Trustworthy
- Efficient Service
Cons
- Less Performance Enhancing
