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ACTIVE Network

ACTIVENet

Composite Score

6.7 /10

CX Score

6.4 /10

5 Reviews Write a Review

What is ACTIVENet?

ACTIVE Net software for non-profits centralizes membership, donations, child care, program registration, point of sale, and more in a single, easy-to-use system.

Company Details

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ACTIVENet Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ACTIVENet?

15% Negative

15% Neutral

70% Positive

Pros

Performance Enhancing
Unique Features
Effective Service
Client Friendly Policies

Cons

Under Delivered
Leverages Incumbent Status

Feature Ratings

Average 80

Volunteer or Member Portal

Communications

Volunteer Recruitment

Registration Management

Membership Management

Member Database

Volunteer Profiles

Volunteer Engagement

Volunteer Scheduling

Volunteer Management

Donor Relationship Management

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Membership & Association Management

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ACTIVENet Reviews

Ofafa E.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Why ACTIVENet Is The Best

Likeliness to Recommend

9 /10

What differentiates ACTIVENet from other similar products?

Using ACTIVENet is easy despite being very resourceful It makes handling membership and donations easy

What is your favorite aspect of this product?

I like the ease of handling memberships Requesting and managing donations is easy

What do you dislike most about this product?

No dislikes as ACTIVENet meets our needs

What recommendations would you give to someone considering this product?

I recommend ACTIVENet because it works and that it offers amazing features for membership and donation management

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

ACTIVENet

What is ACTIVENet?

Company Details

Need Assistance?

ACTIVENet Ratings

81 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love ACTIVENet?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Volunteer or Member Portal Includes event sign-up, access to organization's site, and contact information update.

Communications Includes communication portals, secure messaging, and automated alerts.

Volunteer Recruitment Includes customizable directories, volunteer advertising, and volunteer interviews.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Membership Management Contains constituent contact information and life cycle management for benefits, levels, financial alerting, etc.

Member Database Includes member records, member directory, and membership renewals.

Volunteer Profiles Includes photo IDs, criminal background checks, and volunteer history.

Volunteer Engagement Includes volunteer notes, volunteer and activity matching, and volunteer recognition.

Volunteer Scheduling Includes volunteer self-scheduling, timesheet and time-off approvals, and volunteer assignments.

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Donor Relationship Management Includes campaign management, pledge records and history, and reporting and analytics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Membership & Association Management

ACTIVENet Reviews

Ofafa E.

Why ACTIVENet Is The Best

Likeliness to Recommend

Pros

Title

Feature Ratings

Volunteer or Member Portal

Communications

Volunteer Recruitment

Registration Management

Membership Management

Member Database

Volunteer Profiles

Volunteer Engagement

Volunteer Scheduling

Volunteer Management

Donor Relationship Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support