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Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.5 /10
CX Score
8.9 /10
Adobe Analytics
8.5 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Efficient Service
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 83

Device and Browser Analytics

85

Audience Segmentation

85

Data Visualization

84

Customer Value Analysis

84

Social Media Analytics

83

Customer Journey Modelling

82

Audience Demographics

82

Conversion Analysis

82

Paid Search Integration

81

API Framework

80

Search Engine Optimization

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

84

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of IT Administration

79

Adobe Analytics Reviews

Theresa S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics has been our main platform that has helped us in managing our website and our clients who visits it frequently.

What is your favorite aspect of this product?

I like its capability to ensure that we get real time analytics on how our customers are using our websites. Clients have the opportunity to leave their views on our websites that boosts our service delivery.

What do you dislike most about this product?

I have not experienced any great challenge from the performance of this great tool.

What recommendations would you give to someone considering this product?

I highly recommend Adobe Analytics to any organization for effective and real time insights.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Myra F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing analytics platform

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

It is a powerful analysis tool, it is very easy for a user to create a complete report of the performance of their website, it makes us aware of the results of several campaigns that help us measure the scope of performance, it also provides incredible knowledge on customer behavior, it provides all the information you could want and makes it really easy, it also offers a very dynamic search function, it provides information about what our users are experiencing on web pages, it is an extremely reliable service.

What is your favorite aspect of this product?

This powerful platform allows anyone in the organization to become an analyst by providing everyone with the tools to generate their own reports, it has many good features such as Web Analytics, marketing analysis, predictive analysis, the detailed information provided by the tool is really useful. , it is also well integrated with other Adobe Cloud tools, it also provides excellent automation tools, it has exceptional data visualization and comparison features, it is very powerful for data analysis.

What do you dislike most about this product?

He considered that the user interface is a bit difficult to understand at first, it is the only thing that I can dislike about this tool, everything else works very well and it is a very complete software.

What recommendations would you give to someone considering this product?

I recommend that before using this software, you inform yourself a little and take a webinar, it will be very helpful when using this platform for the first time.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Pralabh S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Quality Product

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

New enhanced features

What is your favorite aspect of this product?

Rich customer support 24*7

What do you dislike most about this product?

There is nothing to dislike about this one

What recommendations would you give to someone considering this product?

Great quality product, must go for it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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