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Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.5 /10
CX Score
8.9 /10
Adobe Analytics
8.5 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Efficient Service
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 83

Device and Browser Analytics

85

Audience Segmentation

85

Data Visualization

84

Customer Value Analysis

84

Social Media Analytics

83

Customer Journey Modelling

82

Audience Demographics

82

Conversion Analysis

82

Paid Search Integration

81

API Framework

80

Search Engine Optimization

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

84

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of IT Administration

79

Adobe Analytics Reviews

Julia Maria M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Optimize Website Experience With A/B Tests

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

A visual editor that lets you test sequences of pages would be a game changer. What sets Adobe apart is the depth of integration across their unified cloud offering. Hooking tests into the audiences you've cultivated in the Audience Manager is a huge time saver.

What is your favorite aspect of this product?

As marketers, we want to get the most out of our websites. One way to do this is through A/B testing in Adobe Analytics. The direct Photoshop integration also streamlines updating creative flawlessly. The Automated Insights feature shows you the most important things to learn from tests. The clean define lets you focus on what matters without distracting clutter.

What do you dislike most about this product?

Adobe's premium pricing can make it out of reach for smaller brands or agencies just getting started with optimization. The free starter plan is quite limited.

What recommendations would you give to someone considering this product?

I've used Adobe's testing suite for years, and it has helped us make big improvements. We recently changed our checkout process and saw an increase in conversions based on customer feedback. We also optimized our homepage carousel, reducing the number of people who leave our site by nearly half. This platform has helped us make a lot of improvements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohanad M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Ease of use and interactive interface

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

Interactive and easy to use user interface

What is your favorite aspect of this product?

Provide advanced and detailed analytics

What do you dislike most about this product?

High cost and time consuming to set up

What recommendations would you give to someone considering this product?

Fairly good and reliable

Pros

  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies
  • Altruistic

Ritika B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic tool, Adobe is in limelight everywhere

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

One of the main feature is Advanced segmentation , Real-time data visualizations which helps us to be more precise in the estimation while working. Which obviously means happy clients.

What is your favorite aspect of this product?

My favorite aspect is that it is a powerful platform for evaluating a variety of data types, offering insights into user behavior, website performance, and marketing efficacy.

What do you dislike most about this product?

High pricing, It would be better if that could be made a bit reasonable.

What recommendations would you give to someone considering this product?

I would recommend new users to go through the initial trainings for a better understanding of it's features. It allows a smooth experience later on

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Client Friendly Policies

Most Popular Adobe Analytics Comparisons

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