What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
88 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+68 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Workforce Planning
Benefits Administration
Position Management
Time and Attendance
Performance Management
Talent Management
Talent Acquisition
Learning and Development
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Benefits Administration
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Payroll
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Workforce Management - Midmarket
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Talent Management
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ADP Workforce Now Reviews
Rohit Kumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now stands out for its comprehensive range of services, which includes payroll, HR management, talent management, and benefits administration all on a single platform. Its user-friendly design allows both HR experts and employees to navigate with ease.
What is your favorite aspect of this product?
Payroll processing is seamlessly automated, assuring accuracy and compliance with tax requirements, while greatly reducing administrative burdens. Furthermore, the platform's clear user interface makes it simple for HR professionals to navigate and manage personnel data.
What do you dislike most about this product?
its complexity, especially for beginning users. The platform has a steep learning curve, and accessing its numerous capabilities can be daunting without proper training.
What recommendations would you give to someone considering this product?
Start by assessing your business needs to determine which features are essential.
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate
Pablo Rafael P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
Comprehensive payroll solution with some limits.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Better with compliance and regulations
What is your favorite aspect of this product?
One of my favorite aspects of ADP Workforce Now is its centralized, all-in-one platform that combines payroll, HR, time tracking, and benefits administration. This integration streamlines payroll processes, reduces the need for manual data entry, and minimizes errors. The platform’s self-service options for employees are also a huge plus, as they can access their pay stubs, update personal information, and manage direct deposits independently, saving time for both employees and the payroll team. Overall, ADP Workforce Now enhances accuracy and efficiency, making payroll management much smoother.
What do you dislike most about this product?
The biggest drawback of ADP Workforce Now is its occasional lack of flexibility and customization. While the platform is feature-rich, some functions are not fully customizable to specific organizational needs, which can limit how tailored our payroll processes are. Additionally, it can sometimes feel complex or not as intuitive, particularly for users who are new to the system or need advanced reports. Certain updates and navigation steps can also slow down workflow, especially during high-demand periods like payroll deadlines.
What recommendations would you give to someone considering this product?
1. Plan for Implementation and Training: Allocate enough time and resources for the initial setup and training. ADP Workforce Now has a lot of features, and getting familiar with them all takes time. Make use of ADP’s training resources and involve all team members who will be using the platform. 2. Utilize Self-Service Options: Encourage employees to use the self-service portal for tasks like checking pay stubs, updating information, or managing benefits.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Heath B.
- Role: Finance
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great product, but a bit pricey
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.
What is your favorite aspect of this product?
ADP has top of the line compliance and updates for the latest compliance issues.
What do you dislike most about this product?
The ADP system feels dated and customer support is not always helpful or understanding.
What recommendations would you give to someone considering this product?
Overall, this is a great product and has all the features a business needs for a payroll / human resources product.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Cons
- Charges for Enhancements