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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
10% Neutral
79% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Ashley D.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Solid and advanced HR and Payroll tool

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Automatic creation of job descriptions and job postings. Offers screening, compliance verification and background check tools and also facilitates succession planning.

What is your favorite aspect of this product?

Real-time team engagement, custom and performance pulse surveys. Coaching intelligence and insights. Job description wizards and templates.

What do you dislike most about this product?

The only dislike I have for ADP Workforce Now is that it doesn't allow us to track job applications.

What recommendations would you give to someone considering this product?

You will be fortunate enough in selecting ADP Workforce Now because it is a partner that will evolve with you. This solution will create efficiencies within the HR department so that you can spend more time developing your employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Catherine D.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Very secure and advanced software

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now has a social media sharing option which is a great tool that allows us to post openings to our social media accounts directly within the software. Excellent customer support makes ADP Workforce Now the best for reliable applicant tracking, talent sourcing and payroll software solution.

What is your favorite aspect of this product?

This system makes it easy to grant referrers access to the applicant tracking system with a unique link and email address. We also use the system to track referrals to see which sources are providing the best candidates.

What do you dislike most about this product?

Non-transparent pricing which means we had to schedule a chat with a salesperson to receive a quote for our business. During the setup process there was a fee that was waived with a contract.

What recommendations would you give to someone considering this product?

ADP Workforce Now is surprisingly intuitive for such advanced software in terms of features, and the setup process comes with guided support. ADP wants to make sure you feel supported at all times.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andru B.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Disappointing software. Created more problems :(

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Not much. I wouldn't recommend this software unless you're looking for the bare minimum of basic HCM software. Note: it does have issues with updates and file compatibility.

What is your favorite aspect of this product?

The only good thing about this product was the cost was less than most. But given the number of issues it had, you see why it is so cheap right away.

What do you dislike most about this product?

There were alot of issues but the most annoying was the lack of support from the software maker when technical issues arose.

What recommendations would you give to someone considering this product?

I would recommend they pay a little more and get a better product with a lot more features to offer.

Cons

  • Wastes Time
  • Vendor Friendly Policies
  • Inhibits Innovation

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