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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

80

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

70

ADP Workforce Now Reviews

Paul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

All-in-one package for essential HR functions.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

In terms of functionality, this is hands down one of the best HRIS out there. It houses all the essential functions in one place and can perform all these functions seamlessly no matter how big or small the organization is

What is your favorite aspect of this product?

Onboarding cuts the process in half the time, Performance reviews reduce so much paper, Integration between payroll, time and attendance and benefits, You can process employee payroll in just a few steps, You can manage time, attendance and payroll etc

What do you dislike most about this product?

The quality of customer service can be improved. The interface is old looking.

What recommendations would you give to someone considering this product?

offers cloud-based document storage, which is wonderful for employee files.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

Taheisha C.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

easy to use, ease of communication

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Unsure but ADP has been reliable

What is your favorite aspect of this product?

time keeping management

What do you dislike most about this product?

wait time when contacting customer support

What recommendations would you give to someone considering this product?

none, content with the service

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Productive
  • Commodity Features

Sarah L.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Human Resources Management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Among so many used and sought-after software, we decided on ADP Workface, because it integrated all our needs into a single software, thus allowing greater fluidity, performance and profits in our company

What is your favorite aspect of this product?

We needed some software that was complete and covered all the needs we had in the human resources area, we found ADP Workforce, which became our best ally and our work performance changed radically. Our employees have access to all your information, such as their payroll, benefits, vacations, etc., available for when you want to enter and verify, all this without the need to access human resources

What do you dislike most about this product?

The prices are a little high, but its capacity and performance keep the cost negligible.

What recommendations would you give to someone considering this product?

This software has many built-in features, payroll, talent, benefits, data management and employee personal information. Very easy to use, regardless of time, place, and without being at a desk all day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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